The seller
Iryna Sheptytska, trading as Deuxsprachen. 36 Pintail Avenue, Bradford, BD6 3XX, United Kingdom. Email: sheptytskairyna@outlook.com. Telephone: +44 7348 451169. Website: https://deuxsprachen.com.
Your purchase
Each programme page sets out its language, level, format, price and included materials or lessons. A workbook purchase does not include live teaching unless stated. A lesson programme includes the stated number of 50-minute sessions and supporting tasks. These are individual purchases, with no subscription or automatic renewal. The materials and website are in English with French or German examples.
Ordering and payment
Read the programme and these terms, then use its payment button to open Stripe checkout. Check the item, amount, email and billing details before pressing Pay in Stripe. You can return to the website without buying. Prices are in USD. Applicable tax, if any, is shown in Stripe before payment. Your bank may apply currency-conversion charges. Payment card details are handled by Stripe. We confirm the order and provide a copy of the purchase terms by email. The bank statement descriptor is IRYNA SHEPTYTSKA; your bank may shorten it.
Delivery and access
PDF orders are sent manually to the email used at checkout within 24 hours of successful payment. For private lessons, Iryna emails you within 24 hours to agree the schedule and video-call arrangements. There is no shipping charge and no physical parcel. Save the PDFs to your device; there is no subscription access period. A PDF reader is required and printing is optional. If delivery has not arrived after 24 hours, check spam and contact us with your order reference. We will resend the files or resolve the order under the refund policy.
Individual lessons
Before buying, contact us if you require particular dates or times. We agree lesson times, time zone and video-call arrangements by email. The 24-hour commitment is for arranging the programme, not completing the lessons. If we cannot agree suitable availability, you may request a refund of all unused lessons. There is no automatic expiry of unused lessons. Internet access, a microphone and a suitable device are required; no separate paid video-call subscription is required.
Personal-use licence
You may save and print the supplied PDFs for your own learning. Do not resell them, publish copies, remove attribution or share them as your own product. Ownership of the teaching materials remains with their rights holders. If a purchase is refunded, stop using and delete its paid materials.
Cancellation, refunds and quality
The Refund policy and Lesson cancellation policy form part of these terms. They explain the 14-day cancellation period, digital refunds, unused lessons and how to contact us. We do not guarantee a particular language level, examination result, qualification, job or admission. Nothing in these terms limits mandatory consumer rights or liability that cannot lawfully be excluded.
Questions and disputes
Contact sheptytskairyna@outlook.com about a problem and include enough information to identify your order. These terms are governed by the law of England and Wales, without removing mandatory protections or court rights available to consumers in their country of residence. You can save or print these terms and the related policies using the download on this page.